How to use RSH

How to search for properties

Check the box of the chosen destination and the property category. Select ‘Search’. Then on the web page of your preferred property fill the form with your travel dates and number of persons in order to know the availability and total price.

How to search for a property with availabilities and prices Check the box of the chosen destination and the property category , then fill the form with your travel dates ( if you click on the button … a calendar will appear ) and number of persons in order to know the availability and total price. Select ‘Search’. You’ll have a range of accommodation available for your travel dates .

Special Enquires button This option it works ONLY for particular enquires ( e.g. pets allowed , late check-in or late check-out ) or specific information on the property ( e.g. access to the property , view or more…) .

Booking and Booking Request
There are two categories of properties listed – those with the Booking button and those with the Booking Request button. For the first group of properties, it is possible to check prices and availability and then send reservation with instant confirmation In the second group , it is possible to check prices and availability and then send a booking request that has to be confirmed from Rome Sweet Home within 48 hours.

How to make a booking Once you have opened the Web Page for the chosen property complete the form with your travel dates and number of persons in order to know the availability and total prices then click onto ‘Availability’ . The system will give you with an immediate response, giving availability and total price of your stay . If you wish to proceed with the booking, click onto ‘Booking’ or ‘Booking Request’.

You can make a booking, completing the form, including credit card details. Information is sent via Secure Server, ensuring that your personal details can only be viewed by yourself . This will arrive to Rome Sweet Home straight away . You’ll receive via e-mail a reservation number as record for the future contacts.

Privacy
The information requested when registering is to assist with the administration of reservation requests and is completely confidential. All information is sent via a Secure Server, providing the highest level of security available.

Security
Your credit card details are necessary in order to guarantee bookings. Credit card information is sent to the property via Secure Server, ensuring these details are protected.

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